CEO Uma Balakrishnan believes that in all industries, apart from the construction industry that is still in the bud in terms of IT adoption, manufacturing may be on the side of the curve, axcend Automation and Software Solutions Limited, Bangalore ( She observed that while retail and BFSI were adopted early, mainly because of the scale/scale of operations, the different geographical locations, and the direct interaction between consumers and the user population, the manufacturing sector showed a mixed trend, during the recent email interaction with the line of business. Uma explained that Indian manufacturing companies that acquire global companies and turn to multinational companies had already started as early as the adoption cycle expanded, while smaller business operations were still very much in IT adoption. She elaborated on three main factors driving IT Adoption :(a) Huge scale and scale to get into IT automation systems, as IT becomes increasingly difficult to manually operate the business; (b) An external world in the form of a customer or statutory regulator, aligning manufacturers with some of the best business practices that use IT systems; and (c) Internal management maturity leverages IT and gains a competitive edge in the business by quality, cost, operational excellence, or reducing product time to market. Excerpts from the interview. Given that India is rapidly becoming a global manufacturing hub for some industries, what are the technologies that are popular in manufacturing, especially in discrete industries? Manufacturing organizations have a variety of functional requirements and can map technologies widely in horizontal and vertical dimensions. Business means, such as enterprise resource planning ( Enterprise resource planning As a general business IT tool for manufacturing, the system has reached a higher adoption level. In different organizations, the popular technologies are different. At the workshop level, CNC ( Computer numerical control), PLC ( Programmable logic control, and HMI ( Human interface) Provides industrial automation technology for physical manufacturing automation control. With the development of SCADA technology, more advanced users have matured to centralized factory operation control. In product design and manufacturing process design, 3D design, PLM ( Product life cycle management Starting from the initial stage of the 2D design platform, digital manufacturing continues to develop in the adoption cycle. Although some very advanced users have developed to use complete factory modeling and simulation, as well as virtual debugging and advanced tools such as process simulation, factory process, factory CAD, etc. Here, actually before a rupee is invested in the actual factory infrastructure, the whole model and operation can be visualized on different things If the business scenario. In terms of horizontal functions, ERP ( Enterprise resource planning There is a mature adoption curve, and SCM ( Supply Chain Management In terms of adoption, the system is in a mature stage. Very progressive companies have studied vertical application integration between workshops and business systems to provide a competitive advantage and adopt a manufacturing execution system (MES) Intelligent solutions for manufacturing. Are there any differences between global users and Indian manufacturing users in the adoption of these technologies? Fundamentally, we can look at users from two perspectives. First of all, as part of the manufacturing procurement center in India, manufacturers serving OEMs worldwide. They are more consistent with the technologies prevalent in the procurement geographic area and are early adopters of similar technologies, especially in the area of product design and quality management, this has a direct impact on the final product delivered by customers worldwide. Therefore, the adoption of 3D product design, PLM, online inspection and quality management systems is quite consistent with that of Western users. However, technology and solutions for operational management are mixed. Technologies for physical manufacturing-such as industrial automation systems with PLC, HMI and SCADA, which have a direct impact on the quality of physical products-have higher consistency with global usage patterns, however, higher levels of automation technologies (such as robots) involving operational management (such as manufacturing process tracking), wireless, mobile applications, and remote Internet Factory management lag. The main lag is due to the large difference in labor costs in the Western world and India, and those that can still be managed effectively through the functions of personnel at optimal cost inhibit the convincing cost-saving perception in technology adoption. Second, manufacturers in India The basic business entity that provides end products directly or indirectly to consumers. They constantly strive to gain a competitive advantage through innovative new product launches and higher level of manufacturing excellence. Therefore, technology adoption is defined primarily by the management outlook and the use of it as a driving force to drive business strategies and become a strong business promoter of competitive high growth and profitable companies. The state-of-the-art manufacturing user community, committed to achieving the highest operational efficiency and manufacturing excellence, employs unique technologies in the converged field of industrial automation and transaction business management IT. This evolving technology and the solution based on this is called by different terms of the supplier: The manufacturing execution system (MES) Real-time manufacturing operation management (MOM) And manufacturing intelligence (MI). The adoption of this technology globally is strong-especially in the face of a downturn-because it provides better real-time leverage for management to make informed business decisions. How can the technology used in factories and workshops help enterprises? Are there measurable business returns on these technology capital investments? Technology understood in a business support environment always benefits customers. If the physical manufacturing process requires the purchase of equipment, the return on investment has been well realized in the past few years and is considered a technical necessity rather than a discretionary expenditure. Therefore, technologies such as the basic system of industrial automation have been well applied and a clear return on investment has been obtained. However, with the help of PLM, MES, manufacturing intelligence-business support and understanding of competitive advantage creation are still in the bud in product design, advanced manufacturing operation management, and excellent manufacturing, etc, therefore, the realization of return on investment is ambiguous. Also consider the fact that this involves a CXO level understanding of the business benefits-a hybrid of the CFO, CIO and CEO mindshare involve manufacturing operations perspective and IT perspective-so ROI needs to be sensitive at a 30,000 feet level within the company. For the CIO of the manufacturing company, how different the challenges areà- Service industry CIO? One of the fundamental differences is that the physical manufacturing business plays a huge role in the business, so the CIO has to deal with different but specialized user needs-in design, planning, workshop management, quality, and align all of their business needs with the company\'s goals. It means dealing with blue collar and white collar workers; Sometimes, the need for conflict based on individual sectors must be mitigated. More importantly, the technology used is very diverse-from different databases based on proprietary machine control systems, factory networks with their own standards, Ethernet business networks, factory-level information and business information Therefore, the CIO must clearly understand the relevance of each technology to the business and effectively drive the CEO strategy through an integrated IT system. This is a matter of time before factory automation becomes a company thing and drives it through an organization --wide strategy. To ensure that users are adopted within the factory, how do you decrypt the technology? As long as we can introduce learning to manufacturing users-a base of user groups at all levels, such as operators who may be schools, schools -- The level of education may be the supervisor of the diploma Educated users, middle-level managers of graduates, until senior CXO executives-in the language and context of their roles, we can make it easy to adopt it. After all, technology exists because it meets the needs of the enterprise, not another way that technology exists, and the Enterprise must find the need to use it. Therefore, we recommend technologies that are reliable for the industrial environment, experienced in the field, and not always cutting-edge. Finally, a software defect can\'t delay the production line-no matter what technology you use, the goods must be produced without stopping work in the workshop. According to each customer maturity level of the organization, IT is possible to use the right tools and related solutions and make them the promoters of IT. It requires getting your hands black with oil in the workshop and still using software to get the factory running.